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Q How do you handle after-sales support?
A Global clients receive 24/7 technical support, 2-year warranties, and replacement parts dispatch within 72 hours via our ISO-certified service center.
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Q How competitive are your prices for wholesale buyers?
A High-volume orders (5,000+ units) unlock tiered discounts. Combined with our automated efficiency, we offer market-leading B2B pricing.
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Q Do you offer logistics or export assistance?
A Yes. Our Wuxi hub provides FOB/CIF shipping globally. Partners gain access to our DDP/DAP solutions with customs clearance support.
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Q What makes your smart factory unique among suppliers?
A As the first smart factory in this sector, we leverage IoT-enabled production and real-time ERP tracking, reducing costs by 18% while ensuring traceability.
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Q Can you supply spare parts for long-term maintenance?
A Absolutely. We stock 200+ spare components (e.g., HEPA filters, batteries) with 10-year supply guarantees for distributors.
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Q What are your lead times for bulk orders?
A Standard orders ship in 30-45 days. Priority slots (15-20 days) are available using our automated vertical warehouse—ideal for urgent B2B demands.
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Q How do you ensure quality control?
A Our Industry smart factory integrates AI-driven inspection systems, conducting 12 rigorous checks per unit. Defect rates remain below 0.2% since 2020.
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Q What certifications do your products hold for global markets?
A All cordless vacuum cleaners comply with CE, FCC, RoHS, and UL standards. We also customize certifications for target regions (e.g., UKCA, PSE).
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Q Do you support OEM/ODM customization for B2B clients?
A Yes. We offer end-to-end OEM/ODM solutions—from motor power adjustments to branding—backed by R&D labs onsite. Share your specs for a tailored quote within 24 hours.
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Q What is your production capacity for cordless vacuum cleaners?
A With 10 advanced production lines in our 3,500㎡ Wuxi-based smart factory, we deliver an annual output of 3 million units. Our automated warehouse ensures scalable OEM/ODM orders with rapid turnaround.
